Frequently asked questions

Can you remove distracting background noise?

Absolutely. While we stress reducing noise at the source for the best recording, we know that's not always possible. We use high end noise reduction, reverb reduction and audio restoration plug-ins, plus years of experience in audio, to remove as much as possible.

What's your turnaround time?

Our preferred minimum time is 48 hours, one day faster than the industry standard. If we have capacity we can return it sooner but always plan on 48 to be sure.

Do you have a contract or retainer?

No. We have an agreement that we sign to set expectations such as who owns the assets (You), turnaround time expectations etc. But there's no retainer or contract. You're free to adjust your package up or down at any time. You're never locked in with Podcast Boutique.

Do I have to use Descript?

No. But we strongly suggest you do. You can use it to do a first pass content edit (We do that for you if requested) to trim the conversation to only the most compelling content. It is also perfect for selecting content for reels, graphics or blogs. That being said if you don't want to use Descript, you can simply send us the files through Google Drive and we can happily edit and compile your show from those files. Here's a quick overview of Descript.

How do you handle communication?

We use Google Drive and Slack. You’ll have your own private Slack channel where you can communicate with the whole team directly (video, shownotes etc) to streamline your production and revision process. All files are shared through Descript or Google Drive. Each episode you simply click a link and fill out a quick custom form which gives us all we need to begin work.

Do I have to use Descript?

No. But we strongly suggest you do. You can use it to do a first pass content edit (We do that for you if requested) to trim the conversation to only the most compelling content. It is also perfect for selecting content for reels, graphics or blogs. That being said if you don't want to use Descript, you can simply send us the files through Google Drive and we can happily edit and compile your show from those files. Here's a quick overview of Descript.

Can you do my Social Media?

No. Social Media posting and strategy is an entirely different skill than media asset production. It involves understanding the analytics, A/B testing types of posts and monitoring activity. We would rather point you to an expert than try to be a jack of all trades going a subpar job.

If you have any questions not addressed above please reach out. You can email us directly here -> max@podcastboutique.com

Or you can book a call with Max by filling out this quick form to give us some information about your show and your needs.

Looking forward to working with you, saving you hours of time and making you look and sound AMAZING! - Max :)

CONTACT US

Introduction

At Podcast Boutique, our commitment is to maintain the highest standards of professionalism and integrity across every facet of our services. This Code of Conduct outlines the principles for our team and guarantees our clients that both our workplace and the materials we manage are handled with respect, inclusiveness, and adherence to the law.

Commitment to Integrity:
  • Honesty and Transparency: At Podcast Boutique, we commit to absolute honesty about our capabilities, expected turnaround times, and pricing. We maintain open lines of communication with our clients regarding any potential obstacles or concerns impacting their projects, and we expect the same transparency from them.

  • Quality Assurance: Our focus is on delivering top-tier post-production services, ensuring every project surpasses industry norms and client expectations.

  • Respect for Intellectual Property: We honor the intellectual property rights of all individuals and avoid any intentional infringement on copyrighted works. We also expect that our clients hold the necessary rights to all content they submit to us for editing.

Content Guidelines
  • Acceptable Content: Podcast Boutique welcomes a variety of podcast genres and themes, such as education, entertainment, technology, and culture, provided they support our objectives of fostering knowledge, comprehension, and positive social influence.
  • Prohibited Content: We do not engage with content that: Advocates hate speech, discrimination, or harassment of any kind, including race, gender, religion, nationality, disability, sexual orientation, or any other distinguishing attribute. Promotes violence or unlawful acts. Includes explicitly adult content lacking a distinct educational or artistic value. Propagates misinformation or deceptive narratives potentially harmful to individuals or groups.
  • Discretionary Refusal: We reserve the right to decline services to any content that we, at our sole discretion, find objectionable, detrimental, or not in line with our values and ethical standards. .

Privacy and confidentiality
  • Client Confidentiality: We ensure the confidentiality of all client materials and interactions. Disclosure to third parties occurs only with explicit client permission or when mandated by law.
  • Data Protection: We are committed to safeguarding our clients' data privacy and security, adhering to applicable data protection laws and best practices.

Fairness and Respect
  • Inclusivity: We promote an inclusive work culture that values diverse perspectives and backgrounds, evident both within our team and the content we support.
  • Fair Treatment: We provide equal treatment and opportunities to all our clients, regardless of their project's size or scale.

ACcountability
  • Responsiveness: We are dedicated to resolving any client issues or grievances swiftly and equitably.
  • Continuous Improvement: We commit to continuous evaluation and enhancement of our policies, practices, and this Code of Conduct, aligning with the dynamic standards of our industry and client expectations.

conclusion
  • At Podcast Boutique, our passion lies in assisting our clients to produce podcasts that educate, entertain, and inspire. This Code of Conduct serves as a foundation for our mission, steering our everyday decisions and actions. By upholding these principles, we strive to cultivate enduring partnerships founded on trust, respect, and exceptional quality.

CODE OF CONDUCT